HelpCentered Video

Process

How a walkthrough edit works

From a raw screen recording to a captioned video with chapters, with a review point at each stage so changes happen early.

The frame above is an illustration of a product walkthrough job. The raw recording ran long, with a few false starts. The step map pulled out five clicks, put a zoom on the line item step, blurred the customer panel and wrote a caption for each step. The chapter times are the length of each step in the finished video.

1. Brief and quote

You share the folder link and say what the video should teach and who will watch it. We skim the recordings, ask about anything unclear, and send a written quote with the scope, revision rounds and a delivery date. Work starts when you accept it.

2. Step map

We watch the full recording and write down every step with its time, the clicks that matter, anything private on screen, and any spot where the screen is too small to read. You get this list before editing starts. It is the cheapest point to say a step is missing or in the wrong order.

3. First cut

The steps in order, with pauses and retakes removed, zooms and blurs in place, and the voice cleaned and leveled. Captions and title cards go in at this stage. You review on a link and leave comments at exact moments.

4. Changes and delivery

We make your changes, check the captions against your term list, and export each version you asked for, with a caption file and chapter times. Extra rounds beyond the quote are priced before we do them.

Files and formats

We acceptWe deliver
Screen recordings (MP4, MOV, WebM), meeting recordings, phone and camera clips, separate voice files, slides, scripts, logos and brand filesMP4 (H.264) by default; SRT or VTT caption files, transcripts and chapter times; other formats your platform needs on request

Your recordings

Recordings are private and used only for your project. If part of the work goes to a production partner, they work under a confidentiality agreement. See the privacy policy.

Have a recording that needs to make sense to a new hire or a customer? Tell us what it explains, who will watch it and where it will live.

Request a quote